Contact Us

For more information, please contact the Emergency Communications District (9-1-1) at (731) 423-3911.

9-1-1 Rates

A 911 surcharge is added to your telephone bill every month. In early 2014, the Tennessee State Legislature passed legislation to adjust all of these rates to $1.16 effective January 1, 2015. This rate was set statewide for all devices capable of contacting 911.

Our Goal

This money is used by the Madison County Emergency Communications District to maintain and upgrade existing 911 dispatch equipment. It is our goal to maintain state of the art dispatch equipment in our Public Safety Answering Points (PSAP’s) to enable us to serve the citizens of Jackson / Madison County with the best 911 system available.